This is a very exciting time for you and we want to help you as much as possible. So here are some Helpful Bridal Hints to answer some of your questions and get excited about shopping for your dream dress!
Do I need an appointment?
Each and every customer is important to us at The Wedding Day, so please understand our store policy to request appointments as this allows us to give you excellent customer service and, more importantly, an amazing bridal experience.
What should I expect when I arrive for my appointment?
Expect to have fun! When you arrive for your appointment you will be greeted by your bridal consultant, who will take a few minutes to get to know you and the people in your party. She will ask you some questions about what you are looking for in your bridal gown, and listen carefully to you so that we can help you find that dress you have been dreaming about.
Do I need to bring anything to the appointment?
It is not necessary for you to bring anything to your appointment, however, if you have a strapless bra that you are comfortable in you might want to bring it. We also recommend that you wear neutral colored undergarments. It is also beneficial to come with ideas about what look you are going for, and feel free to bring pictures of dresses that you like too.
Do you have gowns that are within my budget?
Our gowns range in price from $1000 up to $4500.
Do you have dresses in my size?
We have a very large selection for you to choose from and try on. However, if you fall in love with a dress that is not in your size we can still order that dress for you. Please remember that it takes some designers up to 4-6 months to make a dress. If it is in the designer’s stock, it can be here in a matter of weeks.
What type of styles do you carry?
We have a variety of gowns, from the couture gown for the classiest of weddings, to the informal gown for the fun beach side bride!
Do you carry accessories?
We have everything to accessorize your special gown.
How many guests can I have in my party?
We recommend that you only bring three to four guests and of course the person that will be making the final decision with you. However, we realize that some brides want to bring more. In that case we ask that you inform us how many people will be joining you so that we can make sure that we can comfortably accommodate your entire party. Just remember that trying on wedding dresses is unlike trying on regular clothes and it can be an overwhelming and emotional experience and it is important that the focus be on you.
Are children allowed?
Because of the nature of this environment, we ask that if you bring children, that you hold their hand and accompany them at all times. We do not recommend bringing children under the age of 5 as it can be very distracting to the entire process to have young children present.
How far in advance do I need to start shopping for a gown?
Ideally you should start shopping for your wedding gown 8-12 months in advance. Most designers take 4-6 months to make a wedding dress and you need to make sure that you have enough time for alterations and bridal portraits. But if you don’t have that much time, don’t worry. The majority of our designers offer rush delivery and they also keep some of their dresses in stock. We can also sell some of our dresses of the rack.
How do I pay for my dress?
We accept cash, Amex, Visa, MasterCard and Discover. Checks are accepted for your deposit order but not for final payment and pickup. All sales are final. No refunds, exchanges or returns.
I’ve found my dream dress! What now?
If you order your dress we will take your measurements and based on that designer’s size chart we will determine the size that will fit you best. A deposit of 55% is required before we can order your dress. Please understand, that once your dress has been ordered there can be no cancellations or changes made. When it arrives, we will look over the dress to see that it is perfect. Then, we will contact you and make you an appointment to come in and try it on. Once you are notified, you will have 30 days to pay the remaining balance and pick up your dress. If you would like for us to keep your gown longer, then it’s a $30 a month charge for storage.
Do you offer alterations?
We do not offer alterations on-site, but we have our seamstress partner a short distance from our store that we highly recommend. If you buy your wedding gown from The Wedding Day, you receive a free bustle and bra cups for your dress if you use our seamstress partner for your alterations, a $125 value to you.
Do you have bridesmaids dresses?
Yes we do. If you buy your wedding gown from The Wedding Day, you receive 15% off your bridesmaids dresses. We typically like to schedule a separate bridesmaids appointment, because your bridal appointment should be focused on YOU. We welcome you to check out the bridesmaids section of our website.
We hope this helps answer some of your questions. We look forward to seeing you!