The Wedding Day is proud to offer you Gown Preservation for your Bridal Gown.
Below is complete information and answers to all of your questions. We will be glad to process your gown for preservation and we can even have your gown shipped directly to you when it is complete at no additional charge.
Gown Preservation Company History:
The Wedding Gown Preservation Company is a family owned business operating in Endicott, New York since 1913, where they specialized in preservation and alterations of wedding gowns. There modern lab and equipment preserve every gown with a special anti-sugar treatment to prevent yellowing and discoloration and has been proven and recognized as the best method in gown preservations by the International Fabricare Institute. Over the past 80+ years, Wedding Gown Preservation Company has prided themselves on quality and care of the wedding gowns that they clean and preserve for their customers. Each gown is handled individually and given the utmost attention and care.
The Preservation Process:
They put the highest degree of professional care into the heirloom processing of your gown. First, they examine your gown to find all spots. A detailed Quality Control Report is updated through each and every step. They use proven formulas to remove spots and treat the entire gown for sugar stains. Your gown is thoroughly cleaned with extra attention given to the neckline, trim and hemlines. Their experts shape the gown, position a full bust form and fill the sleeves. It is then wrapped in acid-free tissue and fitted carefully into a preservation chest with an acid-free display window. The preservation chest is then enclosed in a 700 lb.-test shipping carton. Your gown is then shipped back to you pre-paid anywhere in the United States by UPS or Fed-Ex. You receive the gown within ten to fifteen working days from when they receive it. (Please Note: Repairs and other additional services may require additional processing time.)
Frequently Asked Questions:
1. Do I need to have my gown cleaned before sending it to your company?
No, they will handle all of the cleaning necessary to ensure a proper preservation.
2. What exactly is the process that you use to clean the gown?
Wedding Gown Preservation Company has several different processes that are used in cleaning. Each gown is evaluated before cleaning and the best process for that particular gown is used. All of the processes are safe, gentle and done by hand. Please note: they do remove shoulder pads and bust forms, as leaving them in the gown could cause damage over time. They are then packaged separately and shipped with your gown.
3. What stains are removed with your process?
They are able to remove at least 95% of all stains. Those such as tar, blood, grass stains, mud, grease and food are the most common, and of course any sugar stains such as cake icing, wine or other types of beverages.
4. What can be seen through the display window?
You are able to see your gown and veil through the display window. Other items are positioned near the bottom of the window where possible or underneath the gown.
5. Can I have my veil or other accessories cleaned, but not placed with my gown?
Yes, you may for an additional charge. Please refer to your order form for pricing information.
6. What else can I send along with my gown?
You may also send items such as headpiece, garter, gloves, moneybag, handkerchief, slip, flower girl dress, etc. for an additional charge. Please refer to your order form for pricing information.
7. What kinds of repairs are done to the gown?
Wedding Gown Preservation Company prides itself on having a large staff of tailors and seamstresses that handle most repairs for a nominal fee.
8. Can I reseal the box myself if it was opened inadvertently but the gown was not handled?
Your preservation chest is shipped to you sealed. However, if the chest is opened, they have enclosed sealing squares to place inside the seams of the preservation chest.
9. If I need to open up the preservation chest any time in the future, will that jeopardize or void the lifetime guarantee?
Your guarantee will not be voided; however, you should take care to reseal the chest with the sealing squares provided. They have also enclosed gloves with which to handle the gown. If your gown was handled excessively or soiled it should be cleaned and preserved again.
10. Is my gown guaranteed?
YES! They provide a 100% guarantee for 20 years against caramelized sugar stains or yellowing of the gown. If at any time the gown is found to have yellowed or has caramelized stains, they will restore the gown at no extra charge to the customer. If processing is unsuccessful, they will refund the preservation cost. Remember: Never store your gown in an attic or basement.
Stop by the store to have your gown preserved for lasting memories!